Help Desk Support System

Abstract / Excerpt:

Legal Mandate

Davao Light and Power Company is the third largest privately-owned electric utility in the Philippines. It holds the franchise for distributing electric power to Davao City, the largest city in the world, in terms of land area, as well as Panabo City and the municipalities of Carmen, Dujali and Sto. Tomas in Davao del Norte. On September 29, 2000, the franchise was renewed for another 25 years by virtue of Republic Act 8960.

In 2011, the company sold 1.583 billion kilowatt-hours to 294,159 customers with a peak demand of 288 megawats (MW). Among the country's most efficiently run power utilities, its systems loss rate of 8.44% is below the government mandated cap of 8.50%.

Davao Light & Power Company (DLPC) is the power distribution utility in Davao City, Panabo City and Carmen, Santo Tomas and Dujali municipalities in Davao Del Norte.

Davao Light operates in a Geographic Information System which has the Automated Tools for Locating AssestS (ATLAS) as one of its subsystems and utilizes the Supervisory Control and Data Acquisition (SCADA) Systems for the whole franchise, which allow remote control and monitoring of distribution facilities.

Info
Source InstitutionAteneo de Davao University
UnitComputer Studies
AuthorsMichel John C. Apolonio, James Bernard G. Calo, Stephen A. Echavia, April Lorraine B. Embudo, Kristine Karla B. Haw
Page Count8
Place of PublicationDavao City
Original Publication DateMarch 1, 2013
Tags Davao light, Electricity, Help Desk, Support System
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