Abstract / Excerpt:

This study was conducted to assess the effectiveness of formative structured feedback for improving the quality of nursing care provided by the staff nurses at Davao Oriental Provincial Hospital, particularly in three-skill areas namely: conceptual, technical, and coordinative. Data was obtained from 30-item questionnaires, modified appropriately to suit the local context. Questionnaire A was answered by the twenty staff nurses and questionnaire B was answered by the five supervisors. All the participants were female with the tenure range from 3 to 22 years. Pre-expiremental one group pre-test design was conducted in January 2002, with a follow-up in June 2002. A single, non-controlled treatment intervention in the form of formative structured feedback was done to the staff nurses after the pre-evaluation period. Four months after the experimentation, post-evlauation was made to ascertain the effect of the treatment on the quality of nursing care, particularly on the aforementioned dependent variables. The respondents of the study were not informed that they would be re-evaluated after the treatment. Findings of this revealed that there was an increase in the mean scores in the level of performance in all three-skills areas are perceived by the staff nurses and by their supervisors after the experimentation. The mean scores of conceptual, technical, and coordinative skills improved by 10.07%, 6.51%, and 7.92% respectively. Whereas, by the supervisor's perception, the mean scores of conceptual, technical, and coordinative skills increased by 17.38%, 10.88%, and 18.98%, respectively. The outcome of the experimentation created a statistically significant increased in the quality of nursing care both perceived by the staff nurses themselves and by their supervisors. Consequently, the Davao Oriental Provincial Hospital administrator must be persuaded to provide regular evaluation on nursing care and re-orientation seminars be integrated to strengthen the quality of nursing care given to clients.

The re-orientation seminar is recommended to be conducted in a longer duration to elicit desirable effect and should be based on the foregoing findings of the evaluation so that learning becomes dynamic. In addition, the study may be done for a longer period, to investigate whether it will generate further improvement in the quality of nursing care or not. It is also recommended that a similar study be conducted on the perception of the level of performance as perceived by the beneficiaries of health care (i.e., the patients).

Info

Source Institution	Ateneo de Davao University
Unit	Nursing
Authors	Cherry Vi S. Concha
Page Count	80
Place of Publication	Davao City
Original Publication Date	March 1, 2002
Tags	Care, Formative structure feedback, Nurse, Nursing, Nursing Care, Quality Nursing Care

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